This section is here to provide assistance with using the NERC website, and is intended to cover common questions. If your query isn't covered here, if you have any suggestions or comments, or if you need further assistance, please contact us at .

We do our best to maintain a website that is accessible to all users, so we encourage you to let us know of any problems you have.

Accessibility policy

NERC is committed to making this website accessible to as many people as possible.

We aim to conform with all of the Level A and Level AA success criteria detailed in the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0, wherever possible.

High-contrast colour scheme

Having trouble reading our site? An alternative high-contrast colour scheme is available.

Do you want to use the high-contrast colour scheme?  Yes No

Access keys

We have implemented a set of standard access keys, with the aim of providing useful navigational shortcuts that are in common with many other public-sector sites in the UK, while avoiding potential conflicts with other software keyboard shortcuts.

  • S - Skip navigation (go to start of content)
  • 1 - Home page
  • 3 - Site map
  • 4 - Search
  • 6 - Help
  • 8 - Terms and conditions
  • 9 - Contact us
  • 0 - Access key details (this page)

Access key are accessed in different ways depending on your browser. Directions for the most popular browsers are shown below.


  • Internet Explorer: hold the 'Alt' key together with the chosen access key, you may then need to press 'Return'.
  • Chrome: hold the 'Alt' key together with the chosen access key.
  • Firefox: hold 'Shift' and 'Alt' and the chosen access key.


  • Most Mac browsers: hold 'Ctrl' and 'Opt' and the chosen access key.


Some downloadable files on this website require particular programmes in order to open them. In the event you don't already have the necessary programme or 'plug-in', the links below will take you to a site where you can download it.

Viewing PDF documents

Portable Document Format files, designated by the icon, require a PDF reader such as the free Adobe Acrobat Reader - external link.

Viewing Word documents

Microsoft Word files, designated by the icon, can be opened and printed (although not edited) by the free Microsoft Word Viewer - external link.

Viewing Excel documents

Microsoft Excel files, designated by the icon, can be opened and printed (although not edited) by the free Microsoft Excel Viewer - external link.

Browser support policy

The NERC website has been tested with a wide range of modern browsers and devices. If you experience problems accessing the site with a particular browser or device, please contact us at .

Archived information

The NERC website is archived in its entirety by the National Archives multiple times a year. Previous versions of the NERC site - external link are available from their website.

Welsh language

Along with the other research councils, NERC has agreed to the RCUK Welsh Language Scheme - external link.